About Us

We're not a big agency —
we're your neighbour

DuckDuckDay is a small, personal domestic helper agency based in North Point, Hong Kong. We cover all 18 districts and believe finding a helper should feel like finding a trusted partner — not a transaction.

Our Story

Why DuckDuckDay Exists

Alfie and Wega observed first-hand how many Hong Kong agencies promise the world but disappear after the placement fee is paid. Employers didn't know what they were paying, why they were paying it, or whether anyone was following up — a lack of transparency that cost families time, money, and peace of mind.

DuckDuckDay was co-founded in 2023 to be different: transparent pricing published upfront, consultants who answer WhatsApp personally, and after-placement support that doesn't stop at the invoice. We're not the first agency in Hong Kong — but we want to be the most honest one.

DuckDuckDay consultant team — North Point domestic helper agency, friendly and professional

Our promise: transparent fees, personal WhatsApp responses, and follow-up after placement — we don't disappear once the contract is signed.

Our Team

An Agency with a Face

You're not talking to an anonymous call centre — you're talking to a real person who knows your case.

Alfie

Co-Founder

Born and raised in Hong Kong, with deep knowledge of the domestic helper industry. Alfie believes hiring a helper is a big deal — so he handles every case personally, from understanding your household's needs and shortlisting profiles to arranging interviews and taking care of all the paperwork. Not a call centre. Your personal consultant.

Instagram: @duckduckday_alfie

Wega

Co-Founder

Years of experience in the domestic helper industry, having helped over 500 Hong Kong families find the right match. From shortlisting profiles and arranging interviews to handling paperwork and following up after placement — every step done personally. Always replies on WhatsApp. No waiting for a callback.

Instagram: @duck.duck.day

Small Agency Advantage

You're a client, not a ticket number

Being small isn't a limitation — it's our biggest advantage.

👤

We Know You

Every case is handled by your consultant directly — no call centre handoffs. We remember your household's situation so you never have to repeat yourself.

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Direct WhatsApp

Not a hotline — a direct conversation. Questions answered fast, documents handled the same day. No "we'll get back to you tomorrow."

🏷️

Transparent Fees

No hidden fees. Prices disclosed upfront in writing — you know exactly where every dollar goes before you sign anything.

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We Don't Disappear

14-day follow-up after the helper starts, and ongoing support whenever you need it. The relationship doesn't end at placement.

Frequently Asked Questions

Yes. Labour Department Licence No. 80734. All services comply with Hong Kong's Employment Agencies Ordinance — you're in safe hands.

Our office is at Shop 33, 2/F, Conway Mansion, 406-408 King's Road, North Point. In-person visits are not required — the entire process can be completed via WhatsApp and courier. Employers in Ma On Shan can arrange a local café consultation at a convenient spot.

We serve all 18 districts — Hong Kong Island, Kowloon, New Territories, and outlying islands. Documents are couriered island-wide, so you can complete the entire hiring process without leaving home.

We're not a big agency —we're your neighbour

Why DuckDuckDay Exists

An Agency with a Face

You're a client, not a ticket number

Frequently Asked Questions

Ready to find a helper? We'll take care of it.

We're not a big agency —
we're your neighbour